About Us
Your Trusted Operations Service Team
EBS Technical Framework startss from a rapid and collaborative planning, achieving mutually agreed-on expectations, using baseline metrics, implementing supportive and reassessing progress for improvements, and tapering-off on-site support as improvements are institutionalized.
About Us
EBS Consortium is a group of experts in managing local and international donors’ funds geared towards improving the wellbeing of mankind. The head office is based in Cameroon but we provide high level and are all former ASAP’s Capacity Advisor under IntraHealth International. We are local but we provide world-class services and institutional support to our clients across the globe with focus in sub Saharan Africa.
Thus EBS will build on ASAP’sa step-by-step framework by including:
1) the critical role of the planning phase where we broadly learn about the client’s needs,
2) the essential phase of building trust with Implementing partners of the donor,
3) a more rigorous continuous monitoring phase where we provide embedded technical support as needed by our clients,
4) the business development phase, where we technically accompany our clients in obtaining additional funding from same and other donors,
5) Transformation phase where we accompany sub recipients of funds and build them to become direct prime recipients of funds from donor
6) Coaching phase where we support new primes to maturity.
All these phases are done in collaboration with the client and the immediate beneficiaries
Our Strategy
EBS 3E’s “Engage, Educate, Evolve” approach, building meaningful connections with clients is a crucial part of the overall strategy. This approach emphasizes the importance of creating long-lasting relationships, fostering customer loyalty, and staying ahead in the respective industries.
“Engage,” emphasizes the importance of creating meaningful connections with clients. This involves actively listening to their needs, addressing their concerns, and providing them with valuable information to help them make informed decisions. Engaging with clients helps foster trust and loyalty, leading to long-lasting business relationships.
To engage with clients effectively, EBS focuses on understanding their preferences, needs, and expectations. This can be achieved through market research, customer surveys, and analyzing customer feedback. EBS tailor their services to better suit their clients’ requirements, thus increasing customer satisfaction.
“Educate,” highlights the importance of providing clients with the necessary knowledge and skills to succeed. By educating clients, EBS empowers them to make informed decisions and utilize their resources in an effective, efficient and economical manner. This can also lead to increased customer satisfaction and loyalty.
EBS educates clients through various channels, such as blog posts, webinars, workshops, and social media platforms. By sharing valuable content and resources, EBS demonstrates their expertise and builds trust with their clients. Additionally, offering training programs or tutorials can help clients become more proficient.
“Evolve,” entails EBS should work with clients to constantly adapt and improve their services and strategies, embrace change, and continuously seek ways to improve their businesses and maintain a competitive edge. Evolving can involve incorporating new technologies, adapting to shifting market trends, or refining business processes.
